Refund Policy

Eligibility for Refund

At Hostitt, we strive to offer top quality hosting services. Our refund policy is designed to be fair and transparent:

  • 30-day money-back guarantee for new hosting plans
  • Prorated refunds for unused hosting time
  • No refunds for domain registration fees

Refund Process

To request a refund, please follow these steps:

  1. Contact our support team within 30 days of purchase
  2. Provide your account details and reason for refund
  3. Our team will review your request within 3-5 business days
  4. Approved refunds will be processed to the original payment method

Non-Refundable Services

The following services are non-refundable:

  • Domain name registrations
  • SSL certificates
  • One-time setup fees
  • Custom development services

Refund Contact

For any questions regarding refunds, please contact:

Hostit Billing Department
Email: refunds@hostit.com
Phone: +1 (754) 778-5053
Hostit - Web Hosting Services